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Documentation bot use cases for customer support
- Instant Document Access: AI chatbots provide immediate access to relevant documents, reducing the time spent searching through databases.
- Document Search Assistance: You can create a chatbot using a Langbase pipe to help users find specific documents based on keywords and queries.
- Policy and Procedure Guidance: Chatbots guide users through company policies and procedures, offering step-by-step assistance for better understanding and compliance.